Communications Officer
Selection criteria competencies
- Display effective decision-making skills;
- Demonstrate the capability to remain calm under pressure; and
- Be capable of effectively communicating with occupants and visitors.
Responsibilities pre-emergency
- Ensure personal proficiency in operation of facility communication equipment.
- Maintain records and logbooks and make them available for emergency response.
- Ensure that ECO members are proficient in use of the facility communication equipment.
- Ensure that emergency communication contact details are up to date.
- Attend training and emergency exercises, as required by the EPC.
Responsibilities during emergency
- Ascertain the nature and location of the emergency.
- Confirm that the appropriate Emergency Service has been notified.
- Notify appropriate ECO members.
- Transmit instructions and information.
- Record a log of the events that occurred during the emergency.
- Act as directed by the Chief Warden.
Responsibilities post-emergency
- Collate records of the event during the emergency for the debrief and ensure they are secured for future reference.
Training
In addition to the training for all ECO members, persons appointed to the duties of Chief Warden, Deputy Chief Warden & Communications Officer, along with the nominated deputies for each position, shall have additional training specific to further develop their understanding of their roles and responsibilities within the Emergency Plan, including, but not limited to:
- decision making, command and control
- record keeping
- liaison with Emergency Services
- implementation of post-emergency activities.