Code PURPLE – Bomb Threat
Bomb threats can be categorised into two types; neither type shall be discredited and all threats should be treated as genuine until proven otherwise:
- Specific Threat: Less common but more credible. Detail may be provided which may describe the device, its placement, the reason, time of activation, building name, address, etc.
- Non-Specific Threat: Little or no useful information is provided before the call is terminated. A simple statement may be made to the effect that a device has been placed.
In all cases, try to remain calm and do not alarm others. Be prepared to evacuate.
If the threat is received via mail or delivery
Once the letter is discovered to be a threat:
- Do not use mobile phones, 2-way radios or other electronic equipment that may trigger a device.
- Turn off mobile phones and 2-way radios.
- Minimise further contact with the letter – use tweezers if available.
- Retain the envelope or packaging and protect it by placing the evidence in a plastic envelope.
- Contact the nearest Area Warden or the Chief Warden immediately.
- Do not announce the receipt of the threat to other occupants.
- If there are signs of powder or residue:
- Isolate the letter and envelope.
- Remove people from the immediate area.
- Segregate all persons who have come into contact with the item.
- Contact Police.
If the threat is received digitally
- Print the document – Do not delete the file.
- Contact the nearest Area Warden or the Chief Warden immediately.
- Do not announce the receipt of the threat to other occupants.
If the threat is received verbally, e.g. via telephone
- Remain calm.
- Complete Bomb Threat Checklist.
- Try to attract the attention of another occupant to listen in on the call if possible.
- Do not hang up the phone even if the caller has terminated the call.
- Do not transfer the call.
- Contact the nearest Area Warden or Chief Warden immediately. If a duress button is installed in your area, press it to summon an emergency response from the Chief Warden, Management and/or other responding staff.
- Do not announce the receipt of the threat to other occupants.
All bomb threats must be lodged in Tickit on Demand.